Outsourcing and Business Services Manager

An exciting opportunity to join our Guildford team as an Outsourcing and Business Services Manager

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Alliotts LLP is a leading accounting and business advisory firm, the Business Services Manager will be part of a dynamic and collaborative environment that thrives on innovation, client focus, and professional growth. Alliotts LLP has a strong reputation for delivering personalised, high-quality financial services, and the Business Services team is a critical component of the firm’s strategy to support the diverse needs of its clients.

The Business Services team works closely with venture capital (VC) backed start-ups and growing owner-managed businesses, providing a comprehensive range of outsourced financial services, including bookkeeping, management accounting, payroll, and financial reporting. These clients operate in fast-paced, rapidly evolving sectors, requiring the team to be agile, forward-thinking, and proactive in delivering solutions that drive growth and efficiency.

The Business Services Manager will lead a talented team of professionals dedicated to supporting these dynamic businesses through their critical growth phases. This role will involve frequent collaboration with both internal and external stakeholders, fostering strong relationships with clients and ensuring that all outsourced services align with their strategic objectives. The environment at Alliotts LLP encourages a hands-on approach, innovation, and continuous improvement, creating opportunities for the Business Services Manager to make a meaningful impact on the success of the firm and its clients.

The main purpose of the role is to lead, manage and optimise a portfolio of clients, ensuring the delivery of high-quality and cost-effective services, and supervise and assist with the training of new and existing members of staff.

The Business Services Manager will have day-to-day responsibility for the portfolio of clients dealt with by the department as well as the team members within it, reporting directly to the partners.

They will be empowered to act with autonomy subject to prior partner review and approval of work assignments and will be responsible for forming and maintaining strong client relationships.

The Business Services Manager will be responsible for junior staff and contractors as and when appropriate. They will be expected to assist colleagues and juniors with technical queries.

The Post holder is responsible for selecting work for the junior staff and briefing them on how to perform that work. The Manager will be expected to delegate routine work to the juniors and to review that work when it is completed.

Main responsibilities include, but are not limited to:

• Management Accounts and Board Reports
• Implementing Cloud Accounting Packages
• Innovation and Improvement of Systems and Software
• VAT Returns
• Management of Team
• Training and Development
• Statutory Accounts

Ideal candidates would have:

• Qualified ACA or ACCA
• Minimum 5 years’ experience in practice.
• At least 1 years’ experience of managing team members and clients.
• Strong IT skills including advanced knowledge of Excel.
• Experience of cloud accounting packages e.g. Xero, QuickBooks
• Curiosity and interest in accounting technology
• Wide range of sector experience

Skills and personal qualities required:

• Leadership and planning
• Self-management
• Managing and developing others
• Delivering client satisfaction

What we can offer you:

• Opportunity to join a longstanding Firm with a rich history and strong employee culture, that has recently merged with a top 50 accountancy practice.
• Access to an international alliance ensuring a wide range of interesting international work and opportunities for travel if desirable.
• New role due to demand of high-level advisory work and requirement for focus on continuing the professional development of the team.
• A supportive working culture with an open plan hot desking office for all staff and senior leaders
• Recently acquired and attractively fitted out office space supporting hybrid working for the long term.
• Great location a short walk from Guildford centre
• Hybrid working to encourage a healthy work-life balance.
• Work-hard, play-hard culture with frequent and varied opportunities to socialise and undertake activities with colleagues.
• Opportunities for progression and specialism in areas of focus.
• Ongoing training and development support.
• Mental health team in the workplace and on demand counselling service available for staff 24/7 to support their wellbeing.
• ESG committee within the Firm driving sustainable change for our future.
• Ongoing technology initiative to ensure the Firm maximises the use and benefit of available technologies and AI to embrace change so that we don’t stand still.

How to apply

Please email recruitment@alliotts.com and attach a copy of your CV.